All of our Rugs are custom made-to-order and handcrafted to the highest quality standards.
Please allow 7-9 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility. Estimated shipping time is 2-4 weeks.
We offer free shipping to the United States, Australia, New Zealand, France, and nearly all Pacific Islands.
Orders can be cancelled or modified within 2 hours after being placed.
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
International orders: It may take additional days if orders have to go through customs.
We want you to be satisfied with the products you buy from us.In case of defective or damaged goods, we have two offers (within 30 days since your purchase):
We have 24/7/365 ticket and email support. Please contact us at firstname.lastname@example.org if you need any assistance.
FREE SHIPPING AND RETURNS, for all orders and affordable international shipping .
PROFESSIONAL CUSTOMER SERVICE, contact our email and we’ll do our best to respond within 24 hours.
HIGHEST QUALITY MATERIAL, that guarantees exceptional experience and comfort.
RETURN REFUND POLICY, simply return it within 30 days for an exchange.
Due to high demand we often sell out. If you have any further questions, please email us at email@example.com